TAIDII PTE. LTD. Hiring! Full Time KEY ACCOUNT MANAGER in Central Region (Singapore), Earn up to SGD 5,000 - Ricebowl

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Taidii is one of the fastest-growing Edutech companies in the region. Founded in Singapore, Taidii Pte. Ltd has few offices globally in Singapore, Kuala Lumpur, Beijing, Suzhou, and Nanjing. Using the latest sensing and AI technology, Taidii Pte. Ltd. has provided quality SaaS services for many preschools, helping them to improve operational efficiency and quality, and foster a better relationship with the parents.