TOPPAN ECQUARIA PTE. LTD. Hiring! Full Time Manager (Retail) in , Earn up to SGD 4,000 - Ricebowl

Job Summary

The Retail Manager is responsible for overseeing the daily operations of the retail store, ensuring exceptional customer service, managing staff, maintaining inventory, and ensuring the store operates efficiently.

Key Responsibilities

Store Operations

• Oversee and manage the day-to-day operations.
• Monitor compliance with company policies and procedures
• Handle incidents and report issues according to company procedures.

Sales Operations

• Consolidation of purchases.
• Generation and Reconciliation of sales transactions and reports.

Customer Service

• Deliver exceptional customer service and resolve customer complaints promptly.
• Ensure customers receive accurate product information and support.

Team Leadership

• Recruit, train, supervise, and motivate team.
• Conduct performance evaluations and provide coaching and development.
• Promote teamwork, accountability, and a positive work environment.

Inventory Management

• Coordinate with suppliers and teams to ensure product availability in a timely manner.

Financial Management

• Oversee payment handling procedures and ensure accurate financial reporting.
• Ensure timely and accurate transactional updates in the system.

Qualifications

• Diploma in Business Administration, Retail Management, Marketing, or a related field (preferred).
• Minimum of 3–5 years of retail experience, including at least 1–2 years in a supervisory or management role.
• Experience managing sales operations, inventory, and staff.

Required Skills

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Customer service excellence.
• Sales and business acumen.
• Problem-solving and decision-making skills.
• Financial and inventory management knowledge.
• Proficiency in Microsoft Office and retail point-of-sale (POS) systems.
• Ability to work under pressure and manage multiple priorities.
• Strong organizational and time-management skills.

TOPPAN Ecquaria is a leading global provider of digital government software and solutions. At

TOPPAN Ecquaria, we are at the heart of digital government. We harness the innovative use of the

latest technology to deliver digital government; enabling governments to unlock their digital

assets and connect with their citizens.

With years of experience in delivering mission-critical systems for integrated digital

government solutions; Ecquaria enables governments around the world to launch

government-to-citizens and government-to-business digital services.

TOPPAN Ecquaria works at the intersection of business and technology to enable governments to enhance their engagement with their citizens and create sustainable value for their stakeholders. With approximately 50,000,000 citizens connected with more than 51

government agencies globally, TOPPAN Ecquaria drives innovation to improve the way governments

deliver their digital services for the betterment of their citizens.

For more information about TOPPAN Ecquaria, please visit *************