PRECIOUS HOMES BUKIT PANJANG PTE. LTD. Hiring! Full Time Client Relations Executive in Southwest (Singapore), Earn up to SGD 3,200 - Ricebowl

Job Description

To support the Admin Manager in the day-to-day management of the reception, administration and others supporting duties.

Reception duties

• Attend to incoming calls
• Attend to visitors and handle all enquiries
• Manage the auto-gate intercom and the public address system
• Attend to all incoming faxes and mails from letterbox
• Maintain a good filing system and records.

Administrative duties

• Handle the admission, discharge, booking and coordination of transport for the residents
• Arrange for financial counselling
• Ensure that the residents’ records are updated and properly maintained
• Ensure all charges are correctly keyed into the CURA System before invoices are generated
• Send out invoices and track accounts receivables
• Generate receipts upon receiving payment
• Prepare day end report
• Update E bed status in IRMS
• Update residents’ hospitalization and home leave
• Coordinate and email prescriptions to Polyclinics
• Coordinate with family for subsidy application and for the social report
• Renew HHMT
• Update RAF
• Draft letter to payer for changes in RAF, to be signed by the Operations Manager
• Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application

Other duties

• Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
• Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
• Coordinate with the Physiotherapists for PT report for purpose of subsidy application
• Email discharge notice to respective nursing level
• Handle client’s feedbacks and re-direct the feedback to the respective Departmental Head
• Print of wound photos sticker labels and prescriptions
• Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)

Job Requirements

• Possess “O” Level / "A" Level Certificate or a Diploma in Business or its equivalent
• Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
• Able to work on alternate Saturday
• Able to work onsite in Bukit Panjang area.

In our nursing homes across Singapore, we focus on creating an environment that feels like home while providing professional medical care. Our dedicated team includes registered nurses, healthcare assistants, and therapy professionals who work together to deliver personalized care plans.

We understand that each senior has unique needs, preferences, and life stories, and we honor these differences in our approach to care. Through our holistic care philosophy, we address not just the physical needs but also the emotional and social well-being of our residents. From medical supervision and rehabilitation services to engaging social activities and festive celebrations, we strive to make every day meaningful for our seniors.

This comprehensive approach to elderly care has established Precious Homes as a trusted partner in Singapore's healthcare landscape, continuing the legacy of excellence built during our time as Pacific Healthcare Nursing Home