Full Time Desktop Support Specialist Jobs, salary up to SGD 4,000 in KAROOOOO MANAGEMENT COMPANY PTE. LTD. Toa Payoh - Ricebowl

Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Troubleshoot and resolve technical issues related to hardware, software, and networking;

• Install and configure hardware and software applications;

• Monitor and maintain Cartrack application and systems to ensure their smooth functioning;

• Collaborate with Global teams to implement and maintain IT projects;

• Document technical procedures, user manuals, and FAQs;

• Provide technical support for any IT related matters or issue;

• Train users on the use of Cartrack applications and hardware;

• Continuously update technical knowledge and skills.

Requirements

• Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline;

• Entry level are welcome to apply;

• Proficient in written and spoken English to handle customer queries;

• Must have a pleasant personality with high levels of motivation and enthusiasm;

• Ability to work independently and as part of a team;

• Willingness to work outside regular business hours as required.

Karooooo Management Company Pte Ltd is a leading global provider of data analytic solutions for mobile asset management, asset recovery and workforce optimisation based on a proven Software-as-a-Service platform. Fleet management, Stolen Vehicle Recovery and insurance telematics services remain its core business, with a focus on technology development to enhance customer experience. The company is a service-centric organisation focusing on the in-house design, development and installation of telematics technology and data analytics.

Karooooo Management Company Pte Ltd technology is widely accepted by motor manufacturers and insurers. Its customer telematics web interface provides a comprehensive set of features ensuring the optimisation of both fleet and human resources. As an expansion of its integrated service offering, Karooooo also provides driver risk assessment offerings in the insurance telematics field.