全职 Assistant Manager, Sales Support, Hub APAC 工作, 薪水 up to SGD 8,400, UD TRUCKS SINGAPORE (PTE.) LTD. West Region (Singapore) 公司招聘中 - Ricebowl

Role description

Serve as the regional focal point for APAC markets, importers, and internal stakeholders on sales support matters, ensuring alignment across demand & supply planning, ordering, quotations, and pricing governance.

Lead the design, standardization, and governance of end-to-end processes spanning planning, order execution, and vehicle delivery for the assigned brands and models.

Own the monthly planning and ordering cycle for the responsible portfolio, driving cross-functional coordination to secure timely execution, delivery performance, and commercial responsiveness.

Strengthening planning discipline through improving operational efficiency and identifying opportunities for process optimization.

Provide coordination and governance support for Business Control planning requirements, ensuring quality inputs, timely submissions, and alignment with regional priorities.

Act as the primary regional interface with HQ on MD/LD topics within the assigned scope, ensuring clear communication, issue resolution, and consistent execution across markets.

Undertake related operational and administrative responsibilities required to ensure business continuity and effective support delivery.

Responsibilities
Drive regional S&OP coordination across APAC markets and importers, providing clear direction, ensuring accountability, and driving timely resolution of demand, ordering, inventory management, and other sales support activities.

Oversee the monthly demand planning process by consolidating and validating market inputs, surfacing risks and opportunities, and recommending actions to balance commercial requirements.

Support strategic exercises e.g. LTVF, growth strategies to alignment at the APAC level

Own end-to-end order-to-delivery execution for the assigned models and brands, driving alignment across functions and maintaining visibility on milestones, dependencies, and risks.

Ensure order placement activities are executed accurately and on time in line with approved plans, commercial priorities, and governance requirements.

Direct coordination with HQ and operations on build schedules, shipping plans, and delivery timelines, while proactively managing escalations, changes, and stakeholder communications.

Ensure invoicing readiness by aligning with relevant teams to resolve discrepancies, mitigate delays, and address ad hoc operational requirements.

Drive process excellence by establishing, documenting, and continuously enhancing planning, ordering, and delivery workflows, including governance documents, templates, and operational guidance for the assigned scope.

Lead the development and maintenance of consolidated trackers and reporting dashboards, providing stakeholders with clear visibility of order status, delivery performance, and key KPIs.

Identify structural process gaps and inefficiencies, and drive practical improvement initiatives to strengthen data quality, operational discipline, and service levels.

Maintain robust process documentation and knowledge repositories to support consistency, scalability, and business continuity.

Support Business Control by coordinating submissions, ensuring data integrity, and aligning expectations and deliverables with business stakeholders.

Serve as the key regional liaison to HQ on MD/LD topics, translating strategic and operational requirements into actionable market guidance and ensuring consistent execution across the region.

Undertake related administrative and systems support responsibilities as needed to enable smooth business operations and effective stakeholder support.

Required Competencies / Experiences

Minimum 5 years of sales and operations planning (S&OP) or sales support experience, with 2 years in managerial capacity, preferably in the truck or automotive industry

Structured, organized and conscientious

Analytical aptitude, strong problem-solving skills and team player qualities

Excellent oral & written English, Japanese an added advantage

Excellent skills in Microsoft office, in particular MS Excel, macros and automation, an added advantage

UD Trucks is a leading Japanese commercial vehicle solutions provider, active in more than 60 countries on all continents. Since its inception in 1935, the company has been an innovation leader with a clear vision to provide the trucks and services the world needs today.

The company is committed to go the extra mile for smart logistics with the most dependable solutions for demanding customers. To best support across applications and geographies, UD Trucks offers a full range of heavy duty trucks - Quon and Quester, medium duty trucks - Condor and Croner, and light duty trucks - Kazet and Kuzer, as well as associated operational and financial services.

Part of the Isuzu group, UD Trucks is a global leading international commercial vehicle solutions provider headquartered in Japan. At UD Trucks, we are defining the next generation of smart logistics solutions through advanced innovations in automation, electro mobility and connectivity. UD Trucks develops, manufactures, and sells a wide range of heavy, medium, and light-duty trucks, operating in more than 60 countries across all continents. Our trucks and people go the extra mile for our customers and business partners, day in and day out.

We are an 8,000+ strong team of colleagues with 40 nationalities who bring diversity and passion in delivering our products and services. We trust each other, work collaboratively, and embrace change.

At UD Trucks, our purpose is Better Life – to make life better for people and the planet. We have developed a culture that promotes:

Diverse and friendly culture – Strong culture of diversity and inclusion, organizing annual events, daily activities and open communication platforms including various internal voluntary networks.

Empowered growth – Global exposure and growth opportunities across functions and countries through internal mobility system and self-driven career opportunities, building a learning organization by enabling self-managed learning supported by the UD Academy.

Flexibility with trust – We continue to fully support both remote working (where and when applicable) and flexible working hours, we actively encourage our colleagues to maintain a good work/life balance. You will have the autonomy and flexibility to split your working time between both our wonderful, modern, and equipped HQ and remotely.

Be part of our journey to create Better Life for society, for our customers and for yourself. UD Trucks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues.