PINNACLE CREDIT SERVICES PTE. LTD. Hiring! Full Time ADMIN MANAGER in Southeast (Singapore), Earn up to SGD 3,500 - Ricebowl

Responsibilities

• Assist the company to lead and supervise a team of admin staff on all administrative functions including coaching of new staff
• Review the performance of admin staff, identify training needs and backups
• Review and recommend enhancement to improve admin workflows and processes to minimize manual input and increase operational efficiency
• Ensure all new placements are uploaded into the system on a timely manner
• Manage client's requirements including handling of enquiries and meeting service level for collection services
• Ensure timely updates and submission of client's reporting
• Ensure compliance in accordance to assignment process
• Perform quality checks on new assignments, billings, reports and invoicing
• Check to ensure timely revenue updates for management reporting
• Any other duties that may be assigned

Requirements

• Candidate should possess at least Degree/Diploma in any relevant discipline
• Minimum 2-3 years of relevant experience
• Proficient in MS Office especially Excel including VLOOKUP and PivotTable
• Meticulous and strong with numbers
• Good communications and interpersonal skills
• A fast learner who is organized and able to work independently
• Energetic, self- driven and enjoys working in a fast-paced environment

PINNACLE CREDIT SERVICES PTE. LTD.

Our business originated from a consumer collection operation previously owned and managed as a major credit bureau agency in Singapore - which was acquired by us and reconstituted as Pinnacle Credit Services Pte Ltd (PCS) in September 2008. Our principal business is in providing efficient, cost effective and professional outsourced debt collection services to our esteemed clients.

We are wholly committed to perform at the highest standard of professionalism, security and integrity to recover our client's debts and to improve their bottom-line and more importantly, meet their customer satisfaction requirements.

Pinnacle Credit Services Pte Ltd possesses strong and rich institutional knowledge and experience in collection services. We pride ourselves as a receivable management agency with both out/in sourced collection capabilities, operating a competitive compensation model to help our clients maximize their receivables while minimizing collection expenditures based on a "No collection, No commission" basis.

Among the list of our blue-chip clients are the top businesses in Singapore in the healthcare, financial services, telecommunication sectors, B2B and B2C companies.

With just under 16 years of operation, we have grown from a 10-man team to a company of over 70 staff and are in full compliance with the tough and rigorous regimentation of the regulators.