- Toa Payoh Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Role Overview
We are seeking a Messaging & Collaboration Engineer with strong expertise in SharePoint and SQL Server administration. This role is responsible for delivering secure, scalable, and reliable collaboration services across on-premises, hybrid, and Microsoft 365environments.
Key Responsibilities
SharePoint Administration:
Manage and maintain SharePoint forms and site collections
Perform patching, upgrades, and lifecycle management
Define and enforce governance policies and best practices
Support hybrid integration with Microsoft 365 services
Troubleshoot issues across SharePoint architecture
SQL Server Management:
Administer SQL Server environments supporting SharePoint and other applications
Monitor and optimize database performance and resource utilization
Manage backup, restore, and disaster recovery strategies
Implement High Availability (HA) and Disaster Recovery (DR)solutions (e.g., Always On, clustering)
Perform capacity planning and database maintenance
Automation & Scripting:
Develop and maintain PowerShell scripts to automate routine tasks
Improve operational efficiency through automation and tooling
Generate reports for system health, usage, and compliance
Security & Compliance:
Implement and enforce least-privilege access models
Ensure secure configurations aligned with enterprise policies
Support audit readiness and compliance requirements
Collaborate with security teams to mitigate risks
Monitoring & Reliability:
Implement proactive monitoring and alerting mechanisms
Perform root cause analysis and incident resolution
Participate in on-call support rotation
Ensure high availability and system stability
Proactively monitors the work queues.
Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.
Identifies problems and errors before they impact a client’s service
Leads and manages all initial client escalation for operational issues.
May work on implementing and delivering disaster recovery functions and tests.
Academic Qualifications and Certifications:
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
Microsoft 365 Certified: Enterprise Administrator Expert
Microsoft Certified: Azure Database AdministratorAssociate
Required Experience & Skills
6+ years of experience managing enterprise-level SharePoint and SQL Server environments
Strong hands-on expertise in:
SharePoint SE and online
Microsoft SQL
Exchange Server (SE) and Exchange Online
Microsoft Teams
Skype for Business Server
Experience with hybrid environments and migration strategies
Proficiency in PowerShell scripting and automation
Strong troubleshooting and analytical skills
NTT Singapore Pte Ltd (NTTS) is the regional headquarters of NTT Communications Corporation (NTT Com) for Asia Pacific Region.
Established in 1997, NTT Singapore has more than 10 years of expertise in providing information and communications technology (ICT) solutions worldwide.
NTT Singapore offers diverse high-quality connectivity, data centre solutions, security services, IT management services, voice and conferencing solutions and solution integration services to its enterprise customers.
NTT Communications is a wholly owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT Corp.), one of the world’s largest providers of telecommunications services.
In 2013, NTT Corp. is ranked no.1 in telecom industry in the Fortune Global 500* list with operating revenues of more than $133,077 million. It is positioned 32nd among the top 500 corporations worldwide.
NTT Com's extensive global infrastructure includes Arcstar secure private networks, which cover 196 countries/regions and a tier-1 IP backbone network connected with major ISPs worldwide, as well as secure data centers at over 150 locations worldwide.
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