Role Overview
We are seeking an energetic and goal-oriented Sales Executive to drive business growth through a mix of inbound conversion and proactive outbound sales. In this role, you will be the main point of contact for incoming customer inquiries—guiding them through product selection, issuing quotations, and closing deals. Additionally, you will actively reach out to new prospects and follow up on dormant accounts to expand our sales pipeline.
Key Responsibilities
Inbound Sales & Deal Closing
- Inquiry Handling: Promptly respond to incoming calls, emails, website leads, and messaging inquiries.
- Quotations & Proposals: Consult with customers to identify their needs, prepare accurate price quotes, and send product specifications.
- Deal Closing: Follow up on pending quotations, handle customer objections, and close sales agreements.
Outbound Sales & Lead Generation
- Proactive Prospecting: Identify and reach out to new potential business accounts through cold calling, email campaigns, and networking.
- Pipeline Development: Follow up on past leads, dormant accounts, and cross-sell/upsell to existing client lists.
- Market Research: Monitor industry trends, identify potential market segments, and map out target client lists.
Sales Operations & Account Management
- Sales Management: Maintain clean records of calls, leads, quotations, and deal statuses.
- Handoff & Operations: Coordinate with production, fulfillment, or operations teams to ensure smooth order processing after a sale.
Requirements & Qualifications
- Experience: 1–2 years of experience in sales, telesales, or inside sales.
- Communication: Excellent verbal and written communication skills with negotiation and interpersonal abilities.
- Organization: High attention to detail when creating quotes, managing pricing schedules, and tracking pipeline deals.
- Mindset: Proactive, self-motivated, and comfortable initiating contact with potential clients.
- Tech Skills: Familiarity with MS Word and Excel, Gmail.
Pay: From RM2,500.00 per month
Work Location: In person