Hapag-Lloyd AG Hiring! Full Time Specialist Human Resources in Federal Territory - Ricebowl

Description

To support the effective delivery of Human Resources operations by managing key HR functions.

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Qualifications

• Bachelorâ€s degree in Human Resources, Business Administration, Psychology, or a related field.
• Relevant HRBP/HR generalist experience with demonstrated ownership of TA oversight, L&D, talent/performance, engagement, analytics, and employee relations.
• Strong knowledge of HR policy governance and compliance practices.
• Strong stakeholder management and influencing skills across levels.
• Strong analytical and reporting skills; proficient in MS Excel/PowerPoint and HR systems.
• Excellent communication skills in English (written and verbal); additional language skills are an advantage.

Responsibilities

Learning & Development (L&D)

• Lead training needs analysis and develop learning plans aligned with business requirements.
Manage learning programs (internal/
• ), logistics, participation tracking, and effectiveness evaluation.
Promote a continuous learning culture and support capability building across teams.

Talent Development

• Drive talent review processes, development planning, and internal mobility initiatives.
• Support succession planning and identification of high-potential talent.
Coach managers on career development conversations and development actions.

Performance Management

• Lead performance management cycles (goal setting, mid-year, year-end) and ensure timely completion and quality outcomes.
• Facilitate calibration discussions and advise leaders on fair and consistent performance decisions.
Support performance improvement processes, documentation, and manager coaching.

Talent Acquisition & Recruitment

• Oversee the TA teamâ€s end-to-end recruitment delivery, ensuring timely hiring and strong candidate/hiring manager experience.

• Partner with hiring managers to validate manpower requirements, job specifications, and selection criteria.

• Guide sourcing strategy across recruitment channels and talent pools to maintain healthy pipelines.

• Ensure quality resume screening, preliminary assessments, interview coordination, and offer preparation.

• Support salary benchmarking and market comparisons to enable competitive and consistent hiring decisions.

• Monitor recruitment metrics and drive continuous improvement in hiring outcomes.
  

Employee Engagement

• Lead employee engagement initiatives, including surveys, action planning, and local engagement programs.
• Partner with leaders to strengthen culture, communication, and change adoption.
Track engagement drivers and recommend targeted interventions.

HR Reporting & People Analytics

• Own HR reporting and dashboards (e.g., headcount, hiring, turnover, training, performance, absenteeism).
• Ensure data accuracy and provide insights and recommendations to support decision-making.
Identify trends and propose actions to improve workforce outcomes.

Policy & Compliance

• Ensure HR practices comply with internal policies and applicable labor regulations.
• Support policy interpretation, communication, and implementation across the organization.
Maintain appropriate documentation and support audit/governance requirements.

Employee Relations & Grievances

• Manage employee relations cases including grievances, disciplinary matters, and conflict resolution.
• Conduct investigations/fact-finding as required, ensuring confidentiality, fairness, and timely closure.
• Coach managers on handling sensitive employee matters and maintaining constructive employee relations.