1. IT Infrastructure & Network
- Maintain and monitor the company’s IT infrastructure, including LAN, WAN, Wi-Fi, switches, routers, servers, and network equipment.
- Troubleshoot network connectivity, system access, and performance issues.
- Perform routine inspection, maintenance, and configuration of network and IT equipment.
- Ensure stable IT connectivity for office and production areas.
2. Hardware & Software Support
- Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.
- Install and update operating systems, software, drivers, and security applications.
- Diagnose and resolve hardware and software problems in a timely manner.
- Maintain proper records of IT equipment, software, and assigned assets.
3. User Technical Support
- Provide first-level and second-level IT support to employees.
- Create and manage user accounts, access rights, passwords, and system permissions.
- Assist employees with email, Microsoft Office, shared folders, network access, and other IT-related issues.
- Respond to IT support requests and ensure issues are properly followed up and resolved.
4. Server & System Administration
- Assist in maintaining company servers, file servers, applications, and related systems.
- Monitor system performance and availability.
- Perform regular backups and assist with data recovery when required.
- Support system upgrades, installations, migrations, and maintenance activities.
5. Manufacturing / Production IT Support
- Provide IT support to production lines, warehouses, and other operational areas.
- Support production-related systems, ERP/MRP systems, barcode systems, terminals, and other digital equipment where applicable.
- Troubleshoot IT issues that may affect production operations and coordinate urgent repairs where necessary.
- Work closely with Production, Warehouse, Engineering, and other departments to resolve system-related issues.
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Additional leave
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person