GXO Logistics, Inc. Hiring! Full Time Analyst, Inventory Controller in Johor - Ricebowl

Position Summary

Job Summary

The Inventory Controller is responsible for maintaining inventory accuracy, ensuring stock integrity, and supporting efficient warehouse operations. The role involves monitoring inventory movements, conducting stock audits, investigating discrepancies, and coordinating with warehouse operations, customers, and internal stakeholders to ensure accurate inventory records.

Key Responsibilities

Inventory Management

• Monitor and maintain inventory accuracy across all warehouse locations.
• Process inventory transactions in the Warehouse Management System (WMS).
• Reconcile physical stock against system records and resolve discrepancies.
• Track inventory movements including receiving, put-away, transfers, returns, and dispatch.
• Ensure compliance with customer inventory requirements and service level agreements (SLAs).
• Stock Control & Audits
• Conduct daily cycle counts and periodic stock takes.
• Investigate inventory variances and implement corrective actions.
• Monitor stock aging, shelf-life, and inventory status where applicable.
• Prepare inventory adjustment documentation and obtain necessary approvals.
• Support customer and internal inventory audits.

Reporting & Analysis

• Generate inventory reports and KPIs on stock accuracy, discrepancies, and inventory trends.
• Analyze inventory issues and identify opportunities for process improvement.
• Prepare daily, weekly, and monthly inventory reports for management and customers.
• Operational Support
• Work closely with warehouse supervisors and operations teams to ensure inventory accuracy.
• Coordinate inventory activities during inbound, outbound, and value-added operations.
• Support system implementations, customer onboarding, and inventory migrations.
• Ensure inventory processes comply with company SOPs and customer requirements.

Compliance & Continuous Improvement

• Ensure adherence to safety, quality, and operational standards.
• Maintain accurate documentation and inventory records.
• Participate in Kaizen and continuous improvement initiatives to enhance inventory control processes.

Requirements

Education & Experience

• Diploma or Degree in Logistics, Supply Chain Management, Business, or related field.
• Minimum 2-3 years of inventory control experience in a warehouse, logistics, or distribution environment.
• Experience with Warehouse Management Systems (WMS) and ERP systems preferred.

Skills & Competencies

• Strong inventory management and analytical skills.
• Proficient in Microsoft Excel and inventory reporting.
• Knowledge of warehouse operations and inventory control processes.
• Strong problem-solving and investigation skills.
• Good communication and stakeholder management abilities.
• Ability to work independently and in a fast-paced environment.
• Detail-oriented with a high level of accuracy.

Key Performance Indicators (KPIs)

• Inventory Accuracy (%)
• Cycle Count Completion Rate
• Stock Variance Resolution Time
• Inventory Adjustment Accuracy
• Customer Inventory SLA Compliance
• Audit Compliance Score
• Inventory Aging Management

***Eligibility: Malaysian candidates only.