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Tencent Hiring! Full Time Platform Reliability Engineer (Gaming) (3rd Party Contract -1 Year Renewable) in Federal Territory - Ricebowl

Platform Reliability Engineer (Gaming) (3rd Party Contract -1 Year Renewable)

Tencent

Undisclosed

KL City, Federal Territory

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Working Location

  • Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

About Job

About Tencent

Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is "Value for Users, Tech for Good". We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity.

We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a start-up with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive.


Job Overview

We are looking for an Overseas Game Platform Operations Engineer to support the stability, reliability, and optimization of Tencent's overseas gaming platforms.

The role will focus on cloud infrastructure operations, system monitoring, troubleshooting, and platform optimization to ensure high availability of global gaming services.

We welcome candidates with backgrounds in SRE, DevOps, Cloud Infrastructure, System Operations, or Platform Engineering who have hands-on experience managing production environments and are passionate about building reliable systems.


Key Responsibilities

  • Support daily operation, maintenance, and optimization of overseas gaming platforms.
  • Monitor system performance, troubleshoot incidents, and perform root cause analysis to improve platform reliability.
  • Maintain and optimize cloud infrastructure environments, including Kubernetes-based platforms.
  • Develop automation scripts/tools using Shell or Python to improve operational efficiency.
  • Improve monitoring systems, alerting mechanisms, and operational processes.
  • Support high availability solutions and system stability improvements.
  • Perform basic database operation and maintenance activities, including MySQL/Redis.
  • Collaborate with global engineering teams and stakeholders to resolve technical issues and deliver reliable solutions.

Job Requirements

  • Bachelor's degree or above in Computer Science, Information Technology, Engineering, or related fields.
  • 1.5+ years of experience in SRE, DevOps, Cloud Infrastructure, System Operations, or related technical roles.
  • Hands-on experience with Linux/Unix systems and Shell/Python scripting.
  • Familiar with cloud platforms such as AWS, GCP, or Azure.
  • Experience with Kubernetes (K8s), Docker, or containerized environments is preferred.
  • Experience in production environment monitoring, troubleshooting, and system optimization.
  • Familiarity with databases such as MySQL and Redis is a plus.
  • Strong problem-solving skills and ability to work in a fast-paced environment.
  • Good Mandarin communication skills are required to collaborate effectively with regional teams.
  • Good English communication skills are preferred.

Preferred Qualifications

  • Experience supporting large-scale internet platforms or gaming services.
  • Experience with high availability architecture, monitoring tools, CI/CD, or automation frameworks.
  • Experience working with global or distributed systems.

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