ROYAL SECURITY MANAGEMENT SERVICES PTE LTD Hiring! Full Time Area Operations Executive in North Region (Singapore), Earn up to SGD 4,000 - Ricebowl

Job Summary

Lead and manage daily security operations and manpower deployment across assigned sites, driving operational excellence and client satisfaction through strategic planning, training, and performance management.

Responsibilities

• Lead and manage day-to-day deployment and operations of security personnel across assigned sites to ensure effective security coverage
• Develop and execute manpower planning and forecasting for permanent and relief security personnel at individual sites to meet operational demands
• Design and deliver on-the-job training and refresher courses, including safety briefings and traffic management control, to enhance team competency and compliance
• Coordinate with internal management and client teams to maintain high levels of customer satisfaction and address operational concerns
• Conduct thorough investigations and prepare detailed incident reports to support security operations and risk mitigation
• Perform regular site rounds and inspections to verify security personnel adherence to duties and gather client feedback weekly for continuous improvement
• Participate in weekly and monthly client meetings to contribute insights towards performance improvement plans and elevate service quality
• Compile and submit comprehensive weekly operational reports to management for review and decision-making

• Demonstrate effective interpersonal skills to collaborate with security personnel and cross-functional teams, fostering a cohesive work environment
• Manage time efficiently to meet tight deadlines and promptly fulfill customer expectations
• Utilize computer skills proficiently, including Microsoft Office applications (Excel, PowerPoint, Word), to support reporting and communication
• Apply operational experience of at least 1 year to handle security operations effectively and adapt to dynamic site requirements

Royal Security was established in 1986 by its founder Mr Sigamani Kupusamy. He started the company because he felt he could make a positive change in his community by taking matters into his own hands. He wanted to give people a chance to not only have a job but to be proud of what they were doing. More than 30 years later, Royal Security continues to grow under the current leadership, who have carried on the founder’s legacy of always believing in and taking care of the people who have committed their careers to Royal Security.

Today, the company has developed into a well-organized and dynamic unit capable of providing exceptional service in the area of Security. This expertise and experience also allows Royal Security to provide customizable security solutions for any client. Clients have come to expect prompt and reliable service which has become synonymous with the Royal Security Brand and all clients islandwide are guaranteed total protection and a swift response.