- Ang Mo Kio North-east Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Duties & Responsibilities:
Assist in order processing, fulfilment, and logistics to ensure customer satisfaction, including maintaining accurate sales and logistics records.
Proactively address and resolve customer inquiries and complaints, improving customer relationships and experience.
Support the implementation of customer service solutions and business process improvements to enhance efficiency.
Collect customer feedback, coordinate with team members, and assist in accounts and ad-hoc tasks as needed.
Experience:
NITEC in Customer Experience, Business Administration or Accountancy
Proficient in Microsoft Excel and Word, with excellent communication skills and a professional, positive attitude.
Menicon Singapore Pte Ltd , a wholly owned subsidiary of Menicon Co. Ltd in Japan, and was established on 1st June 2007. Menicon Singapore Pte Ltd is Menicon’s first contact lens manufacturing facility outside Japan. It produces daily disposable contact lenses, and is also the base for developing technologies and products with advanced, value-added features.
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