GOAL SETTERZ BUSINESS SOLUTIONS PTE. LTD. Hiring! Full Time 1408# School Admin Support Officer-PASIR IS in Central Region (Singapore), Earn up to SGD 2,600 - Ricebowl

School Administrative Support Officer

School: Pasir Ris
Base Contract: 1 January 2027 to 31 December 2027
Option Period: 1 January 2028 to 31 December 2028

Working Hours

• Mondays to Fridays: 9:15am to 6:15pm, including a one-hour lunch break

• No service required on Saturdays, Sundays and gazetted public holidays

Job Description

The School Administrative Support Officer will manage the school’s front counter and provide administrative, customer service, first-aid and operational support. The successful candidate will be the main point of contact for students, parents, staff, visitors and delivery personnel.

Key Responsibilities

Front Counter and Communication

• Answer and transfer telephone calls at the General Office front counter.

• Respond to enquiries promptly and professionally.

• Receive, sort and route incoming school mail accurately.

• Record and communicate messages to the relevant school personnel.

• Attend to parents, students, teachers, visitors and delivery personnel.

Customer Service and Visitor Management

• Serve as the first point of contact for all front-counter visitors.

• Identify visitors’ needs and direct them to the appropriate personnel.

• Address enquiries and resolve issues calmly and efficiently.

• Handle diverse individuals professionally, tactfully and respectfully.

Administrative Support

• Support the General Office’s daily administrative operations.

• Provide mailroom support and distribute documents and items.

• Record received items, lost-and-found items and uniform loans.

• Perform filing, document preparation and laminating.

• Coordinate courier services and maintain databases and records.

• Manage the collection of certificates and documents by students, alumni and staff.

• Update and maintain the school’s SAT intranet portal.

• Maintain confidentiality when handling school records and information.

Operational Support

• Serve as the school’s designated goods receipt officer.

• Coordinate ad-hoc bus bookings for school activities.

• Collect monthly utility meter readings from canteen operators.

• Coordinate appointments, calendars and room bookings.

• Monitor inventory to ensure items are accurate, serviceable and available.

• Maintain the cleanliness and presentation of the counter, conference room, visitors’ room and sick bay.

• Ensure the relevant areas are properly stocked with necessary supplies.

First-Aid and Student Support

• Provide basic first aid and initial triage when required.

• Attend to students who are unwell or injured.

• Contact and coordinate with parents and paramedics when necessary.

• Complete the required documentation before releasing a student from school.

• Remain calm and respond promptly during emergencies.

Other Duties

• Provide administrative and operational support for school activities.

• Perform other duties assigned by the School Leaders, Administration Manager or Operations Manager.

Requirements

• Minimum N-Level qualification with passes in English and Mathematics.

• O-Level, Higher Nitec or equivalent qualification is preferred.

• At least one year of relevant experience as a School Administrative Support Officer in an MOE school.

• Administrative, office management and organisational skills.

• Proficient in using computers, office devices and common applications.

• Good verbal and written communication skills.

• Strong customer service and interpersonal skills.

• Experience in mailroom support and document distribution.

• Able to provide basic first-aid support.

• Able to manage visitors and challenging situations calmly and tactfully.

• Good time-management, housekeeping and operational support skills.

• Patient, caring, cheerful, resourceful and able to react quickly.

• Able to commit to the full contract period and stipulated working hours.

Goal Setterz Singapore Recruitment Agency has been established since 2010 and is a reputed recruitment agency in Singapore. Both our company and each of our individual consultants are licensed by the Ministry of Manpower (License no: 10C4764) and we adhere to the highest standards of professional ethics and practices as a Singapore employment agency.

As one of Singapore’s leading recruitment agencies, we provide the staffing link between job seekers and employers. We represent clients from a wide spectrum of industries and from both local small and medium enterprises (SME)s and multi-national corporations (MNC)s