SEARCH AVENUE PRIVATE LIMITED Hiring! Full Time Reservations Agent [Hotel- Central] in Southeast (Singapore), Earn up to SGD 3,000 - Ricebowl

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $3000 + aws + flexi benefit + staff meals

Help Guests Plan Their Perfect Stay

Our client is a leading international hospitality company. They are looking for a customer-focused and detail-oriented Reservations Agent to join their hospitality team. As the first point of contact for many guests, you will play a key role in creating a positive booking experience, converting enquiries into reservations, and ensuring every guest's stay begins with exceptional service.

Key Responsibilities

• Manage room reservations, confirmations, and cancellations.

• Handle calls, emails, and guest enquiries promptly and professionally.

• Provide accurate information on room rates, packages, and promotions.

• Support service recovery by addressing guest concerns effectively.

• Coordinate with Front Office, Housekeeping, and other departments for smooth operations.

• Promote hotel services, upselling opportunities, and loyalty programmes.

• Ensure compliance with brand standards, call handling protocols, and safety procedures.
  

Requirements

• Prior experience in reservations, call centre, or guest service roles preferred.

• Strong communication and interpersonal skills.

• Organised, detail-oriented, and able to multitask.

• Familiarity with hotel PMS and telephone systems is an advantage.

• Positive, professional, and guest-focused attitude.
  
  

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

At Search Avenue Pte Ltd, we believe recruitment is more than just filling positions — it’s about building futures. Founded by two passionate individuals with over 12 years of recruitment experience, Search Avenue was born out of a shared vision: to raise the standards of recruitment through integrity, innovation, and unwavering dedication to people.

We are deeply committed to understanding the evolving needs of both employers and candidates. Our approach combines advanced technology with a human touch, ensuring personalized, efficient, and meaningful hiring experiences. Whether it’s permanent placements, executive searches, or talent mapping, our mission remains the same — to connect top-tier talent with companies that value diversity, capability, and culture fit.

Driven by our founders’ belief in work-life harmony, we champion flexible career opportunities and inclusive workplaces. Our goal is to empower individuals to thrive in their careers while honoring their personal commitments — and to help businesses grow stronger through passionate, high-performing teams.

At Search Avenue, recruitment is our craft — and people are our purpose.