Grey Tree Hiring! Full Time Store Manager in - Ricebowl

Store Manager

Our client is an established menswear brand with a strong retail presence in Singapore. They are looking for a Store Manager to lead their flagship outlets, oversee day-to-day operations and the end-to-end in-store experience.

The Role

• Deliver exceptional customer service and maintain high levels of customer satisfaction across all touchpoints.
• Drive daily, weekly, and monthly sales targets; deploy floor strategies to maximise conversion and basket size.
• Maintain outstanding visual merchandising and product display standards in line with brand guidelines and tenancy requirements.
• Prepare detailed reports on buying trends, customer needs, and profit margins for company leadership.
• Manage store budget and undertake financial planning to support commercial objectives.
• Monitor inventory levels, oversee receiving, replenishment, cycle counts, and shrinkage control.
• Source, hire, train, and oversee retail associates; conduct annual performance appraisals with clear, actionable feedback.
• Handle customer escalations and service recovery situations professionally and promptly.
• Liaise with mall management and internal stakeholders on promotions, product launches, and operational matters.
• Ensure compliance with store SOPs, cashiering procedures, health and safety regulations, and loss prevention policies.

The Candidate

• 5+ years in fashion retail, with at least 2–3 years in a supervisory or managerial capacity.
• Presentable, well-spoken, and confident, engaging both customers and mall stakeholders.
• Strong communication, leadership, and interpersonal skills with an empathetic approach to team management.
• Proven ability to manage sales targets, team rostering, and store operations independently.
• Excellent problem-solving capabilities and ability to perform well under pressure.
• An eye for visual merchandising with the ability to execute compelling in-store displays.
• Entrepreneurial mindset with working knowledge of business development and financial planning.
• Familiarity with POS systems and basic retail inventory management.
• Experience in a departmental store environment is a strong advantage.