ROYCE DENTAL GROUP PTE. LTD. Hiring! Full Time Clinic manager in Central Region (Singapore), Earn up to SGD 3,500 - Ricebowl

Job Purpose:

To ensure the smooth, efficient,and compliant daily operations of the clinic, deliver excellent patientservice, and lead and support the clinic team in achieving high standards ofcare, performance, and professionalism.

Responsibilities:

·      Ensure the efficient and effective dailyoperations of the clinic.

·      Provide support and cross-cover across all roleswhen necessary, including assisting in dental chairside duties.

·      Continuously improve the level of customerservice and enhance the overall patient experience.

·      Uphold patient confidentiality and ensurecompliance with MOH guidelines and privacy policies at all times.

·      Organize and facilitate staff induction,training, and onboarding programs to ensure staff readiness and competency.

·      Maintain accurate and up-to-date staff records,including attendance, leave, and medical certifications.

·      Plan, coordinate, and document clinic meetings,including the preparation of agendas and recording of minutes.

·      Foster a motivated, cohesive, and collaborativeclinic team culture through consistent leadership and encouragement.

·      Oversee the clinic's patient feedback andcomplaints process, investigating and resolving issues professionally andpromptly.

·      Respond to all patient queries and concerns in acourteous, empathetic, and timely manner.

·      Build and maintain positive relationships withpatients and clinicians.

·      Implement strategies to improve clinicproductivity and maximize the value of dental staff and procedures.

·      Manage clinic facilities, equipment, inventory,and supplies to ensure operational efficiency and cost control.

·      Monitor and evaluate stock levels, coordinaterepair or replacement of dental equipment as needed to minimize servicedisruption.

·      Perform any other ad hoc duties as assigned bythe Zone Manager.

Requirements:

·       Diploma or Degree in HealthcareManagement, or related.

·       At least 2 years of clinicsupervisory or management experience in dental or healthcare setting.

·       Strong leadership, communication,and problem-solving skills.

·       Familiar with Medisave and CHASworkflows is a bonus.

·       Hands-on,adaptable, and proactive team player.