Account Manager — IT Services (Malaysia)
Job Summary:
We're looking for an ambitious, results-driven Account Manager to own and grow a focused portfolio of client accounts in Malaysia. You'll build relationships with decision makers, understand their business and technology needs, and identify opportunities across our IT services and solutions.
Key Responsibilities
- Manage and grow a portfolio of client accounts, building relationships with decision makers, not just working-level contacts.
- Understand client business objectives and technology challenges; act as a trusted advisor
- Identify and pursue account expansion and new business opportunities across IT staffing, managed services, and related technology solutions
- Run regular client meetings and business reviews to surface upcoming needs.
- Partner with delivery, recruiting, and leadership teams to shape solutions and proposals.
- Prepare proposals, SOWs, and commercial responses; negotiate pricing and terms.
- Track pipeline, forecasts, and account activity
- Own client escalations through to resolution.
Requirements:
- 5+ years in IT services, technology sales, account management, staffing, or consulting.
- Track record managing multiple enterprise accounts and closing new business.
- Existing relationships with technology decision makers strongly preferred
- Strong communicator — comfortable with both technical and senior business stakeholders.
- Self-motivated and able to work independently.
Success Looks like
- Growing existing accounts, developing new client relationships, and consistently meeting or exceeding revenue targets.