Base Maintenance Malaysia Hiring! Full Time Assistant Manager, HR (Regional Shared Services) in Selangor - Ricebowl

Key Responsibilities

Regional Shared Services & Offshoring

• Lead and manage end-to-end HR support for regional offshoring programmes between BMM and overseas business units.
• Serve as the primary HR contact for all offshore employees and regional stakeholders.
• Coordinate manpower onboarding, deployment, transfers, repatriation and offboarding for regional employees.
• Support the expansion of regional shared services by developing scalable HR processes and governance.
• Partner with overseas business units to support workforce planning, hiring and organisational growth.

HR Operations & Employee Lifecycle

• Manage end-to-end HR operations covering recruitment support, onboarding, confirmations, promotions, salary movements, transfers, contract administration, employee mobility, offboarding and employee lifecycle activities.
• Ensure employment documentation, personnel records and HR files are maintained in accordance with company policies and statutory requirements.
• Provide timely HR advice and operational support to employees, managers and regional stakeholders.

Regional Mobility & Immigration

• Coordinate Employment Pass, Professional Visit Pass, Dependant Pass and other immigration-related matters.
• Manage cross-border employee mobility, international assignments and work authorisations.
• Liaise with government agencies and external service providers on immigration and employment matters.

HRIS & Data Governance

• Oversee HRIS administration, employee master data, organisational structures and reporting.
• Ensure HR data accuracy, confidentiality and governance through regular audits and validation.
• Drive HR digitalisation and automation initiatives to improve operational efficiency.

Payroll, Cost Recovery & Benefits Administration

• Partner with Payroll and Finance to ensure accurate payroll processing, statutory submissions and employee benefits administration.
• Coordinate monthly manpower cost recovery, headcount reconciliation and billing for regional offshoring programmes.
• Review salary adjustments, allowances and employee movements for accuracy and compliance.
• Support budget planning and manpower costing for regional operations.

Compliance & Employee Relations

• Ensure compliance with employment legislation, company policies and regional HR governance requirements.
• Support employee relations matters including disciplinary cases, grievances, investigations and policy interpretation.
• Maintain HR documentation and operational processes in accordance with internal controls and audit requirements.

HR Projects & Process Improvement

• Lead HR transformation, HRIS enhancement and process improvement initiatives.
• Develop and maintain HR policies, SOPs, governance frameworks and service standards.
• Standardise HR processes across regional shared services operations.
• Support implementation of new regional HR programmes and business expansion initiatives.

Stakeholder Management

• Build strong partnerships with regional business leaders, HR teams, Finance, Payroll, IT and external stakeholders.
• Coordinate with overseas business units to ensure service delivery expectations and SLAs are met.
• Foster a customer-focused HR service culture that delivers responsive, accurate and value-added support.

Other Responsibilities

• Undertake any other HR projects, assignments, or responsibilities as delegated by Management.

Essential Qualifications & Experience

• Bachelor's Degree in Human Resource Management, Business Administration, or related discipline.
• Minimum 6-8 years’ experience in HR Operations, Regional HR, Shared Services, or HR Business Partnering.
• Experience managing regional or multinational workforce operations.
• Experience in employee mobility, immigration or cross-border HR administration would be an added advantage.
• Strong knowledge of Malaysian employment legislation and statutory requirements.
• Hands-on experience in HRIS, payroll coordination, HR compliance and employee lifecycle management.
• Experience in HR transformation, process improvement and digitalization initiatives.
• Strong analytical, communication and stakeholder management skills.
• Able to work independently and ability to manage multiple priorities in a fast-paced regional environment.
• Proficient in Microsoft Office applications, particularly Microsoft Excel, Word, PowerPoint.