- Selangor Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
Alcon Malaysia is seeking a Manager I, Customer Service Support (Order-to-Invoice) to lead the Customer Operations team. This role drives transformation into intelligent service centers, enhancing customer experience, and ensuring high service levels for pre-order, order, and return streams across Surgical and Vision Care franchises.
The role requires 3-5 years of leadership experience, SCM/OTI knowledge, change and project management, and strong stakeholder collaboration within a matrix,
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