jobs in Alcon MX

Alcon MX Hiring! Full Time Customer Operations Manager (Order-to-Invoice) in Selangor - Ricebowl

Customer Operations Manager (Order-to-Invoice)

Alcon MX

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Working Location

  • Selangor Shah Alam Selangor Malaysia

Job Description

Responsibilities

Alcon Malaysia is seeking a Manager I, Customer Service Support (Order-to-Invoice) to lead the Customer Operations team. This role drives transformation into intelligent service centers, enhancing customer experience, and ensuring high service levels for pre-order, order, and return streams across Surgical and Vision Care franchises.

The role requires 3-5 years of leadership experience, SCM/OTI knowledge, change and project management, and strong stakeholder collaboration within a matrix,

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