HANSON GLOBAL FREIGHT SDN BHD Hiring! Full Time Junior - Senior Customer Service (Import- Export - Freight) in Selangor, Earn up to MYR 4,000 - Ricebowl

• Receive the booking from the customer/assigned by HOD.
• Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP·
• Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed or delayed cases.

• Open job profile, prepare, and monitor invoicing till job complete for submission to billing.
• Ensure the customer receives the invoice completely.
• To handle operations, documentation and coordinate with overseas agents and shipping lines.
• To liaise with customers for any inquiry.
• Overall in-charges, review and process Sea Export / Import transactions
• Coordinate with consignees for delivery of Import cargo.
• Prepare and execute documents. (Bill of Ladings, Manifest, Billing Invoices, EDI data, etc)
• Understand the department process flow, Monitor and Improve efficiency.
• Work with the team to understand and comply with SOP, to maintain high level of customer service.
• Take additional responsibilities / tasks when required by the organization.

• Carry out any other tasks that assigned by superior from time to time. the customer SOP.

Job Type: Full-time

Pay: RM1,500.00 - RM4,000.00 per month

Benefits:

• Meal allowance
• Opportunities for promotion

Ability to commute/relocate:

• Klang: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Work Location: In person