- Kuala Lumpur Federal Territory Malaysia
Hydron Holdings Hiring! Full Time Seller Growth Executive in Federal Territory - Ricebowl
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Job Description
Responsibilities
Job Scope
************* is Southeast Asia’s leading marketplace for digital goods, in-game currencies, and gaming services. Rent Time Service (RTS) — renting out game accounts, items, and in-game time to players — is a fast-growing category for us, and we’re looking for someone to build and grow our seller base. As Seller Growth Executive, you’ll drive new seller acquisition (currently C2C, with B2B as a possible future direction) across multiple channels, win back sellers who’ve gone inactive, handle day-to-day seller support, and surface the feedback that shapes what RTS builds next.
Responsibilities
- Seller Acquisition & Reactivation:
- Drive seller acquisition — currently C2C, with potential expansion into B2B in the future — across multiple channels, including with the help of AI agents.
- Lead seller reactivation efforts: reach out to existing G2G RTS sellers whose accounts have gone inactive, and work to bring them back onto the platform.
- Identify and pursue potential marketing channels to support acquisition.
- Seller Management & Support:
- Handle seller management — receive and resolve complaints and questions from RTS sellers.
- Feedback Collection & Prioritization:
- Gather feedback from G2G sellers and buyers.
- Shortlist feedback and requests based on priority criteria (impact vs. effort) before handing off to the Category Operations Executive role for further research and decisions.
Requirements
- 2–3 years of experience in sales, business development, or KOL/creator management, ideally with direct experience acquiring or managing sellers, creators, or merchants across multiple channels.
- Experience with C2C marketplace or seller-side acquisition; exposure to B2B sales is a plus as this may expand in the future.
- Comfortable using AI-based sourcing and outreach tools as part of a daily workflow.
- Experience handling customer or seller support — responding to and resolving complaints and inquiries in a timely, professional way.
- Able to prioritize using an impact-vs-effort lens when triaging feedback and requests.
- Strong written and verbal communication skills for outreach and relationship management.
- A genuine interest in and working knowledge of the gaming market — you play games and follow what’s happening in them.
- Calm, composed, and solutions-oriented under pressure; doesn’t rattle when a seller issue or sudden market shift comes up.
- Nice to have:
- Prior experience working with or managing a KOL/influencer agency.
- Experience running win-back or re-engagement campaigns for lapsed customers or sellers.
- Familiarity with account/time rental or subscription-based gaming services (the Rent Time Service model).
- Genuine plus for building rapport with certain seller communities.
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