Skills & experiences requirement:
- Education: Bachelor’s Degree or Diploma in Engineering, Manufacturing, or a related technical discipline.
- Experience: Commercial support, order coordination, or costing role, ideally within industrial automation, high-tech manufacturing, or renewable energy sectors.
- Technical Acumen: Ability to read technical documents, understand equipment specifications, and comfortably discuss industrial hardware.
- Commercial Skills: Proven experience in generating complex quotations and coordinating the B2B order lifecycle. A working understanding of international trade practices and cross-functional team coordination is highly advantageous.
- Attributes: Highly organized, and detail-oriented. Excellent written and verbal communication skills.
Descriptions of job duties :
Quotation & Costing Management
- Manage the end-to-end costing and quotation process for technical spare parts, system upgrades, and automation components.
- Analyze technical specifications and Bills of Materials (BOMs) to ensure highly accurate pricing and margin calculations.
- Liaise closely with engineering, procurement, and supply chain teams to verify component costs, availability, and production lead times.
- Maintain and update pricing databases, sales risk logs, and commercial documentation.
Order Management & Internal Coordination
- Process incoming purchase orders, verify commercial terms, and facilitate a seamless handover to the internal Project teams for execution.
- Act as the primary commercial bridge between the client and the Logistics team, ensuring client delivery expectations, required shipping documentation, and agreed Incoterms are clearly communicated.
- Liaise with the Project Team to track manufacturing progress, partial deliveries, and align onsite installation or service crew schedules with the client's timeline.
Sales Operations & Enquiry Follow-up
- Act as the commercial and technical liaison for inbound customer enquiries, ensuring rapid and accurate follow-ups.
- Qualify leads by understanding the client's basic technical requirements before escalating complex system discussions to Sales Management.
- Track the sales pipeline and manage CRM records to provide full visibility into active deals and post-sale support.
Marketing Support
- Develop and maintain technical marketing collateral, product presentations, and specification sheets for client meetings.
- Assist in the planning, logistics, and execution of major international industry exhibitions and trade shows (coordinating booth requirements, equipment displays, and client invitations).
- Conduct basic market monitoring on industry hardware trends and competitor activities to support strategic sales initiatives.
Job Type: Full-time
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Free parking
- Gym membership
- Maternity leave
- Parental leave
Ability to commute/relocate:
- Bayan Lepas: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How much is your expected salary?
Education:
Work Location: In person