Joyspace Event Management Hiring! Full Time Sales Specialist in Selangor - Ricebowl

Company Description Joyspace Event Management is an event services company focused on delivering well-organized, engaging, and memorable events for diverse clients. The team collaborates closely with customers to understand their objectives and tailor event solutions that align with their vision and budget. Joyspace emphasizes professional service, efficient coordination, and reliable execution across all stages of event planning. The company values clear communication, client satisfaction, and long-term relationships supported by consistent, high-quality service.

Role Description The Sales Specialist is a full-time, on-site role based in Petaling Jaya, responsible for driving event sales and managing client relationships. Day-to-day tasks include identifying and qualifying new leads, conducting sales presentations, and preparing proposals and quotations for event packages. The role involves maintaining regular contact with prospective and existing clients, understanding their event requirements, and collaborating with the operations team to ensure accurate service delivery. The Sales Specialist will monitor sales pipelines, follow up on inquiries, update CRM or sales records, and participate in on-site client meetings. The role also includes supporting sales training initiatives, gathering market feedback, and contributing to strategies that enhance revenue and customer satisfaction.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with clients and internal teams.
• Customer Service capabilities to manage client expectations, resolve issues, and ensure a positive event planning experience.
• Proven Sales experience with the ability to convert leads, negotiate terms, and meet or exceed sales targets.
• Sales Management or training experience, such as guiding junior team members or supporting the development of sales processes.
• Relevant experience in event management, hospitality, or related industries is an advantage.
• Ability to work on-site in Petaling Jaya, manage multiple opportunities concurrently, and maintain accurate sales documentation.
• Comfort with basic digital tools (e.g., CRM systems, spreadsheets, presentation software) and willingness to learn new systems.
• Diploma or degree in Business, Marketing, Hospitality, or a related field is preferred but equivalent experience will be considered.