全职 Retail Sales Intern 工作, 薪水, My Smiling House Pulau Pinang 公司招聘中 - Ricebowl

We are looking for a motivated and outgoing Sales Intern to join our team at Camino Winter Wear.

This internship is suitable for students who want hands-on experience in retail sales, customer service, sales operations, marketing, and e-commerce. You will work closely with our team and learn how a growing retail and online business attracts customers, converts enquiries into sales, and builds long-term customer relationships.

• Assist customers in our showroom by understanding their travel needs and recommending suitable winter wear and travel products.

• Respond to customer enquiries through WhatsApp, social media, e-commerce platforms, phone calls, and other digital channels.

• Follow up with potential customers and assist in converting enquiries into sales.

• Support lead generation, customer outreach, and sales promotional activities.

• Assist with showroom promotions, campaigns, events, and other sales activities.

• Conduct basic market and competitor research to identify customer trends and business opportunities.

• Maintain customer records, enquiries, sales data, and other relevant information accurately.

• Assist in preparing sales reports and reviewing sales performance.

• Work together with the marketing team to support campaigns and promotional content.

• Collect customer feedback and identify ways to improve the customer experience.

• Assist with day-to-day retail operations such as product arrangement, stock preparation, packing, and other ad hoc duties when required.

• Participate in team discussions and contribute ideas to improve sales and customer engagement.

During the internship, you will gain practical experience in:

• Retail and consultative selling

• Customer communication and relationship building

• Lead follow-up and sales conversion

• E-commerce and social commerce

• Sales reporting and performance tracking

• Marketing and promotional campaigns

• Customer behaviour and market research

• Real-world business and retail operations

• Currently pursuing a Diploma or Degree in Business, Marketing, Sales, Entrepreneurship, Communications, or a related field.

• Comfortable communicating with customers both online and face-to-face.

• Friendly, responsible, proactive, and willing to learn.

• Good communication and interpersonal skills.

• Basic computer skills and comfortable using digital platforms.

• Able to communicate in English and Bahasa Malaysia. Mandarin is an added advantage.

• Interest in sales, retail, e-commerce, or customer service is preferred.

• No previous sales experience is required — training will be provided.

We are looking for someone who:

• Enjoys interacting with people.

• Is willing to learn and apply what they learn.

• Is comfortable taking initiative instead of waiting to be told what to do.

• Is open to trying different responsibilities in a growing business.

• Wants practical experience rather than only completing an internship requirement.

If you are interested in gaining real-world sales and business experience while working in a growing Malaysian winter wear brand, we would love to hear from you.