Jk Low Agency Hiring! Full Time Office Admin in WP Kuala Lumpur - Ricebowl

1. Policy Administration

• Prepare and submit new insurance applications and supporting documents

• Monitor policy issuance status and follow up on pending cases

• Maintain accurate policy and client records

• Assist clients with claims documentation and submission

• Follow up with insurance companies on claim status

• Coordinate with agents and clients regarding additional requirements

• Handle incoming calls, emails, and customer inquiries

• Send policy renewal reminders and follow-up communications

• Provide administrative support to ensure excellent customer service

• Manage daily office administration and filing systems

• Prepare reports, spreadsheets, and presentations

• Coordinate agency meetings, training sessions, and events

• Order and maintain office supplies and equipment