G2R Hiring! Full Time FRONT DESK ASSISTANT - Penang Mainland in Pulau Pinang - Ricebowl

WE’RE HIRING | FRONT DESK ASSISTANT

Location: Bertam, Penang

Industry: Hospitality / Hotel

Employment: Full-Time

We are looking for a friendly, professional and service-oriented Front Desk Assistant to join our Front Office team.

Job Description:

• Handle guest check-in and check-out efficiently.

• Attend to guest enquiries, requests and complaints professionally.

• Manage room reservations, telephone calls and front desk enquiries.

• Process payments and maintain accurate guest records.

• Coordinate with Housekeeping and other departments on guest requirements.

• Provide information on hotel facilities, services and local attractions.

• Ensure the front desk and lobby area are presentable at all times.

• Perform other Front Office duties as assigned by the supervisor.

Job Requirements:

• Minimum Diploma in Hospitality or related field.

• Preferably at least 1 year of Front Office / hotel experience.

• Fresh graduates are encouraged to apply.

• Good communication and customer service skills.

• Friendly, confident and guest-oriented personality.

• Basic computer skills; knowledge of hotel systems is an advantage.

• Able to work on shifts, weekends and public holidays.

• Able to work in Bertam, Penang.

Only shortlisted candidates will be contacted.