Gratitude Life Insurance Agency (AIA) Hiring! Full Time Business Administration - Operations Intern in Federal Territory - Ricebowl

Business Administration & Operation Intern

Location: Kuala Lumpur

Internship Duration: 6 Months

Internship Allowance: RM1,200 – RM1,700 per month (depending on experience and internship duration)

About The Internship

Join our team and gain real-world experience in business operations, insurance administration, and training event coordination.

As a Business Administration & Operations Intern, you will work closely with the Director and the team to learn how a professional advisory and training business operates. This internship offers practical exposure to administration, client servicing, business operations, and event management while helping you develop valuable workplace and professional skills.

This opportunity is ideal for students who are organized, responsible, proactive, and eager to learn in a fast-paced environment.

Key Responsibilities

1️⃣ Administrative Support

• Update and organize client databases and records
• Maintain accurate documentation and filing systems
• Track important dates such as client birthdays, policy review dates, and renewals

2️⃣ Insurance Business Support

• Follow up on administrative and documentation requirements
• Assist in arranging client appointments and review meetings
• Support daily insurance business operations and client servicing activities

3️⃣ Personal Assistant Support

• Assist in managing calendars and scheduling
• Set reminders for important deadlines and follow-ups
• Support basic social media scheduling and coordination
• Assist with daily administrative tasks to ensure smooth workflow

4️⃣ Training & Event Coordination

• Assist in planning and coordinating training sessions, workshops, and events
• Manage participant registration and attendance tracking
• Prepare event materials and support event execution
• Follow up with participants after events
• Coordinate with internal teams to ensure smooth event operations

What Will You Learn?

• Business operations management
• Insurance administration workflow
• Client servicing and documentation processes
• Training and event coordination and execution
• Professional communication and workplace discipline
• Time management and prioritization
• Leadership development and teamwork skills

Requirements

• Student currently pursuing studies in Business Administration or related fields
• Basic knowledge of Microsoft Office / Google Workspace
• Organized, responsible, proactive, and willing to learn
• Good communication skills in English and Bahasa Malaysia
• Mandarin is an added advantage

Why Join Us?

• Direct mentorship and real business exposure
• Hands-on experience (not just observation)
• Gain practical experience in administration, insurance operations, and event management
• Be involved in organizing professional training sessions, workshops, and development programs
• Exposure to a leadership development environment
• Develop communication, coordination, and problem-solving skills
• Opportunity for full-time employment upon successful completion

Join us and gain valuable experience while building the foundation for your future career.