Hospilite - Singapore Hiring! Full Time Customer Service Outbound Call Agent in , Earn up to SGD 3,000 - Ricebowl

Job description:

Key Responsibilities:

• Handle outbound and inbound calls from individuals regarding bills and related inquiries with professionalism.
• Provide assistance and information on billing processes, payment options, and insurance claims.
• Ensure accurate documentation of conversations and transactions in our systems.
• Collaborate effectively with team members to resolve issues and improve customer experience.

Requirements:

• Proven experience in call center environments preferred.
• Excellent communication skills and a courteous phone manner.
• Ability to multitask effectively and toggle seamlessly between screens to perform tasks is necessary.
• Strong attention to detail and organizational skills.
• Able to communicate effectively in English and Mandarin (spoken) to liaise with Mandarin-speaking customers.
• Candidate must possess at least Higher secondary/A level/College, Professional Certificate or equivalent

Pay: $2,100.00 - $3,000.00 per month

Work Location: In person