REQ TECHNOLOGY CONSULTING PTE. LTD. Hiring! Full Time IT Executive in - Ricebowl

仕事内容:

Req Technology Consulting

About Us

Founded in 2008 with a core expertise in database technologies, Req Technology Consulting, has grown into a premier technology consulting firm specializing in cloud, data, and AI solutions. Highly recognized for our technical excellence—including being named one of the "25 Most Promising Oracle Solution Providers" by APAC CIO Outlook—we partner with clients across industries to design, build, and operate scalable, secure, and data-driven platforms. Today, we leverage this strong infrastructure foundation to drive continuous innovation, helping organizations modernize their digital ecosystems and maximize the value of their data.

We foster a collaborative and inclusive work environment where continuous learning, technical mastery, and creative innovation are deeply encouraged. As we aggressively expand our capabilities into data analytics and cutting-edge AI fields for our business, we are looking for talented professionals who are passionate about working with the latest technologies, solving complex business challenges, and building the next generation of intelligent systems.

Key Responsibilities:

• Provide onsite technical support and administration for end-user devices, including desktop PCs, notebooks, printers, corporate mobile devices, projectors, peripherals, and other workplace IT equipment.
• Deliver movement, additions, changes, and decommissioning services for workplace hardware and software across service locations.
• Install, remove, relocate, configure, test, and set up hardware and locally connected devices.
• Perform local software installations and reinstallations based on approved service requests and incident tickets.
• Diagnose and resolve hardware faults, including defective component replacement, coordination with manufacturers or maintenance providers, and arrangement of spare parts where required.
• Analyse and resolve software issues, including configuration checks, user-side troubleshooting, and reinstallation where necessary.
• Escalate unresolved software issues to the relevant support teams or application owners and track progress through to resolution.
• Support deployment of new hardware, software, upgrades, and add-ons for workplace users.
• Handle priority and VIP support requests requiring rapid onsite response.
• Provide first-level support for projectors, meeting room equipment, and basic network connectivity issues.

Job Types: Full-time, Contract renewal

Benefits:

• Health insurance
• Professional development
• Promotion to permanent employee

License/Certification:

• work authorization in Singapore without company sponsorship? (Required)