Multi-Trans Hiring! Full Time SEAFREIGHT COORDINATOR in Selangor, Earn up to MYR 3,800 - Ricebowl

Responsibilities:

• Follow up with overseas agents on complete pre-alert documents.
• Open job files in the SOVY system and ensure accurate data entry.
• Submit correction manifests to carriers/co-loaders and follow up on arrival notices.
• Provide shipment details, updates, and feedback to customers promptly.
• Prepare costing and billing; ensure payment is collected (for cash customers) prior to releasing the Delivery Order (DO) / Electronic Delivery Order (EDO) / Import Invoice Document (IID).
• Ensure all process flows are updated accurately in the SOVY system before submission of job folders for closing.
• Coordinate with internal teams to ensure smooth cargo movement and timely delivery.
• Handle multiple customer accounts and provide excellent customer service.
• Maintain proper documentation and filing in accordance with company procedures.

Requirements:

• Minimum 3 years of working experience in a freight forwarding or logistics company, preferably in seafreight import/export operations.
• Strong knowledge of Incoterms and shipping documentation.
• Ability to handle multiple customers and shipments simultaneously.
• Proficiency in Mandarin will be an added advantage, as the role involves communication with China-based customers.
• Familiarity with documentation processes, carriers, and co-loaders.
• Knowledge of the SOVY system is an advantage (training can be provided).
• Good communication, organizational, and problem-solving skills.
• Able to work independently and under pressure to meet deadlines.
• Willing to work in Port Klang.

Job Type: Full-time

Pay: RM2,500.00 - RM3,800.00 per month

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Parental leave
• Vision insurance

Work Location: In person