- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Job Purpose
Support daily café operations by delivering exceptional customer service, preparing beverages according to company standards and ensuring a clean, organized and welcoming environment. Develop strong specialty coffee knowledge while contributing positively to the overall customer experience.
Key Responsibilities
Deliver friendly, professional and personalized customer service. Understand customer needs, recommend beverages and retail coffee beans, answer product enquiries and ensure every guest leaves with a positive experience.
Prepare espresso-based beverages, hand brewed coffee and other menu items according to company SOP. Maintain consistency, presentation, recipe accuracy and speed of service.
Assist with opening and closing procedures, replenish stock, prepare ingredients, maintain workstation cleanliness and complete operational checklists.
Maintain excellent hygiene, clean all coffee equipment and comply with food safety and sanitation standards.
Monitor stock levels and report shortages. Assist with receiving, organizing and storing deliveries.
Support colleagues during busy periods and participate in continuous coffee training.
Requirements
· Fresh graduates are encouraged to apply.
· Passion for specialty coffee and hospitality.
· Positive attitude and willingness to learn.
· Able to work shifts, weekends and public holidays.
Pay: RM2,000.00 - RM2,500.00 per month
Application Question(s):
Work Location: In person
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