Hotel Neo+ Penang Hiring! Full Time Senior Sales Manager in Pulau Pinang - Ricebowl

Company Description Hotel Neo+ Penang is a modern, contemporary, 100% smoke-free hotel located in the heart of Georgetown, a UNESCO World Heritage City. It serves as an ideal base for business travelers, event organizers, and visitors exploring Georgetown’s heritage center, offering comfortable amenities on a sensible budget. The hotel features 196 well-appointed rooms with city views, individually controlled air conditioning, flat-screen TVs, quality beds, work desks with universal outlets, and inviting bathrooms with hot showers and complimentary amenities. Guests also enjoy an eclectic restaurant and café, a gym, and a rooftop swimming pool with panoramic views of Georgetown. The property provides excellent meeting and function rooms for private events, weddings, conferences, and corporate gatherings.

Role Description The Senior Sales Manager is a full-time, on-site role based at Hotel Neo+ Penang in Penang, Malaysia. This role is responsible for driving room, events, and F&B revenue by developing sales strategies, managing key accounts, and cultivating new business across corporate, leisure, and MICE segments. Day-to-day activities include prospecting and conducting sales calls, preparing proposals and contracts, leading negotiations, and maintaining strong relationships with travel agents, corporate clients, and event planners. The Senior Sales Manager works closely with the revenue, marketing, and operations teams to optimize pricing, packages, and promotions, and to ensure seamless delivery of guest services for groups and events. The role also involves monitoring market trends, preparing sales reports and forecasts, representing the hotel at trade shows and networking events, and mentoring junior sales team members.

Qualifications

• Proven experience in hotel or hospitality sales management, with a strong track record in corporate, leisure, and MICE segments.
• Skills in sales strategy development, account management, business development, and contract negotiation.
• Strong communication, presentation, and interpersonal skills, with the ability to build and maintain client relationships.
• Experience in revenue management principles, market analysis, and sales forecasting.
• Ability to collaborate effectively with marketing, operations, and events teams to deliver integrated solutions.
• Proficiency in CRM and hotel sales systems, as well as standard office software (e.g., MS Office).
• Excellent organizational, planning, and time management abilities, with attention to detail.
• Fluency in English; additional local or regional languages are an advantage.
• Ability to work on-site in Penang and attend client meetings, site inspections, and industry events as needed.
• Bachelor’s degree in Hospitality, Business, Marketing, or a related field, or equivalent professional experience.
• Prior leadership experience, including mentoring or supervising