GRANDMA TEA SDN BHD Hiring! Full Time SUPERVISOR OUTLET in Johor, Earn up to MYR 3,500 - Ricebowl

Supervisor / Assistant Supervisor (RM 2500-RM3500)

• Age : 22-35 tahun
• Minimum SPM and above
• Minimum 2 years experience as Supervisor/Leader
• Minimum 2 years of F&B Retail experience

Jobscope:

• Greet and welcome customers in a friendly and professional manner.
• Lead daily outlet operations and ensure smooth service flow.
• Supervise, coach, and motivate the service crew.
• Monitor customer service quality and ensure SOP compliance.
• Handle opening and closing procedures, including cash reconciliation.
• Manage inventory and stock levels; ensure timely ordering and receiving.
• Train new team members and provide performance feedback.
• Ensure high levels of customer satisfaction through excellent service.
• Manage employee scheduling and manpower planning.
• Resolve customer complaints and handle escalations professionally.
• Ensure cleanliness, hygiene, and safety standards are met.
• Report operational issues or improvements to higher management.

REQUIREMENTS/QUALIFICATIONS:

• Good health record background
• Able to work in a fast-paced environment
• Efficient and friendly customer service skills
• Ability to work well in a team and remain calm during busy periods and peak hours
• Willing to work shifts, including weekends and public holidays
• Willing to undergo Typhoid vaccination and a food handling course

Apply Now or Whatsapp *************

Pay: RM2,500.00 - RM3,500.00 per month

Application Question(s):

• Have SPM or Academic level?

Experience:

• Food & Beverage: 1 year (Required)

License/Certification:

• License or own transportation? (Required)

Work Location: In person