York Hotel Singapore Hiring! Full Time INFORMATITON SYSTEM (IS) MANAGER. in Central Region (Singapore) - Ricebowl

Company Description York Hotel Singapore is an upscale 4-star business hotel located in the tranquil Mount Elizabeth area, just a short walk from Orchard Road’s retail and entertainment district. The hotel offers 407 well-appointed rooms and suites across a Tower Block with non-smoking rooms and an Annex Block with a wide range of accommodation options. Guests enjoy comprehensive facilities and amenities, including eight versatile function rooms that can host up to 450 attendees for meetings, events, and celebrations. White Rose Café serves a diverse menu of Western and Asian dishes, along with popular Penang specialties featured in its thrice-yearly Penang Hawkers’ Fare. The hotel provides a quiet urban retreat that is conveniently close to the vibrant heart of Singapore.

Role Description The Information System (IS) Manager is a full-time, on-site role based at York Hotel Singapore in Orchard. This role oversees the hotel’s information systems and IT infrastructure, ensuring reliability, security, and optimal performance of all hardware, software, and network resources. Day-to-day responsibilities include managing system administration tasks, monitoring system performance and data integrity, coordinating technical support for hotel teams, and resolving IT incidents promptly. The IS Manager will plan and implement system upgrades, integrations, and enhancements aligned with business needs, while maintaining cybersecurity controls, backups, and compliance with relevant policies and standards. The role also involves collaborating with internal stakeholders and external vendors, managing IT budgets, documenting procedures, and training staff to use systems effectively.

Qualifications

• Strong foundation in Information Systems and Information Technology, with the ability to align technology solutions to hotel operations and business objectives.
• Proficiency in System Administration, including user management, server and network configuration, data backup, and routine maintenance of critical systems.
• Experience providing Technical Support, troubleshooting hardware and software issues, and coordinating with vendors to resolve complex system problems.
• Well-developed Analytical Skills to assess system performance, identify risks, interpret data, and recommend improvements to IT processes and controls.
• Bachelor’s degree in Information Systems, Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Practical knowledge of hospitality-related systems (e.g., property management systems, point-of-sale, reservation platforms) is an advantage.
• Familiarity with cybersecurity best practices, data protection, and network security in a multi-user environment.
• Strong communication, stakeholder management, and documentation skills, with the ability to collaborate across departments in a diverse workforce.
• Demonstrated ability to manage multiple projects, prioritize tasks, and work effectively in a fast-paced, service-oriented setting.
• Hotel Experiences preferred.
• Singaporean and Permeant Resident preferred.