Requirement:
· Have at least three years of relevant experience in the F&B industry (experience in Japanese cuisine will be an added advantage)
· Highly communicative to lead and motivate staff
· Quality-driven with good understanding of local food and beverage trends
· Trained eye for detail and customer-centric
· Ability to work in a fast-paced environment
· Singaporean/PR only
Responsibilities:
· Assist Store Manager to ensure that the restaurant operates efficiently and profitably, achieving targets set by the company.
· Ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
· Maintain guidelines of food operation to ensure that desired quality and standards are achieved
· Coach staff in providing excellent service experience to all customers
· Handle all customer queries and feedback in a professional and timely manner
· Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
· Ensure that policies and standard operating procedures are strictly adhered to
· Monitor Work Performance of all staff and enforce discipline when necessary
· Ensure on-the-Job training is conducted for all staff
· Performance all ad hoc assignments delegated by Store Manager or Management