- Kuala Lumpur Federal Territory Malaysia

Working Location
Job Description
Responsibilities
We are looking for enthusiastic Customer Service Representative (Japanese Speaking) to join our team supporting the World's Leading Travel account. In this role, you are responsible for providing overall reservations and related support to customer via phone and email. Let's join
You Will Play An Important Role, Such As
Handle pre and post reservation inquiries/requests by phone and e-mail.
Modify, change and/or cancel existing reservations.
Make outbound calls to hotels/guests to arrangement special requests.
Act as liaison between guest and hotel to resolve complaints.
Manage relationships with hotels by providing high levels of customer service and account management support.
To succeed in this role, we will need you to have:
At least a Diploma/Bachelor Degree certificate in any field.
Excellent English & Japanese language skills (Native/JLPT N1 or N2 speakers).
Independent & Customer Oriented Person
Willing to work on rotational shift including weekend and public holiday.
职位类型:全职, 招聘机构
薪资: RM5,000.00至RM9,000.00(每月 )
Work Location: 现场办公
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