SQ Services Pte Ltd Hiring! Full Time IT Support Technician in , Earn up to SGD 1,800 - Ricebowl

Job Summary

We are seeking a proactive and technically skilled IT Support Technician to deliver timely technical support and keep our client’s IT infrastructure running seamlessly. The ideal candidate combines strong communication and customer-focused service with a genuine passion for problem-solving.

Key Responsibilities

· Provide first and second-level support for IT incidents and service requests via phone, email, and in-person.

· Troubleshoot and resolve hardware, software, network, and system issues on desktops, laptops, mobile devices, and office peripherals.

· Escalate complex issues to our technical team and track resolution progress.

· Assist in user onboarding/offboarding processes (e.g., account setup, laptop provisioning, access management).

· Maintain accurate records of issues, solutions, and actions taken

· Perform regular system checks, patch management, and basic network diagnostics.

· Ensure compliance with IT policies, including security and acceptable use standards.

· Participate in IT asset inventory management and documentation updates.

· Provide support during system upgrades, migrations, and rollouts.

· Undertake other ad-hoc duties assigned by the IT Technical Manager

Requirements

Qualifications:

· Diploma or Higher Nitec in Information Technology, Computer Science, or related field.

Experience:

· Minimum 1–2 years of experience in IT support or helpdesk roles.

Skills:

· Strong knowledge of Windows OS, Microsoft 365, and common enterprise applications.

· Basic understanding of networking concepts (TCP/IP, DHCP, DNS).

· Experience with Active Directory, Exchange, and remote support tools is a plus.

· Good communication skills with a customer-first attitude.

· Ability to prioritize, multitask, and work independently in a fast-paced environment.

· Willing to travel down to our client’s jobsite to carry out preventive and corrective maintenance task as necessary

Pay: $1,400.00 - $1,800.00 per month

Benefits:

• Flexible schedule

Work Location: In person