Sandpiper Hiring! Full Time Senior Account Manager in - Ricebowl

About the job

Sandpiper, one of the fastest growing reputation and policy management consultancies in the world, is seeking a talented and entrepreneurial individual to join our financial services practice in Singapore and Hong Kong as a Senior Account Manager. The successful candidate will be based in Singapore but will work for our clients across the Asia Pacific region.

Our team is trusted advisors to industry leaders and market disruptors. We combine strong regional market and industry understanding with global perspectives. Our expertise spans corporate communications, healthcare, financial services, and capital markets communications, professional services, ESG and sustainability, brand PR, media relations, public affairs and public policy, and technology.

Operating with one global P&L, we harness new technologies to deliver advisory backed by rigorous research and deep insights, and to meet the evolving needs of our clients quickly and effectively wherever they are in the world.

Our firm is built around a simple proposition: by hiring the right people to do smart thinking, and equipping them with the right technologies and tools, we deliver results and business benefits for our clients. Our clients are diverse, ranging from the world’s leading asset managers, insurers, and banks to disruptive technology firms that are reshaping the way commerce is carried out.

We partner with some of the world’s leading businesses and brands to develop effective, evidence-based communications strategies and programmes.

Overview

A Senior Account Manager at Sandpiper manages the day-to-day delivery of client programmes, contributing a key role in the strategic direction and high-quality execution of client activities.

You will be expected to provide sound counsel to clients, manage complex workstreams, support account growth and play an active role in developing junior team members. You will also work closely with senior colleagues on business development, commercial planning and the overall direction of client accounts.

At a general level, the responsibilities include the following:

• Apply proficient agency skills with enthusiasm and proactivity.
• Lead the day-to-day management of client accounts and act as a trusted point of contact.
• Manage, motivate, retain and develop junior team members.
• Track time effectively and work efficiently, ensuring high-quality client servicing
• Ensure consistently high standards of written work, strategic thinking and client service.

Client handling and account management

• Lead the day-to-day delivery of client accounts and major workstreams.
• Act as a key point of contact for clients and build trusted relationships.
• Anticipate client needs, identify risks and resolve issues before they affect delivery.
• Lead client meetings and ensure actions, deadlines and deliverables are managed effectively.
• Provide clear and practical communications advice within agreed areas of responsibility.
• Maintain a strong understanding of clients’ businesses, sectors and key issues.
• Support account leads in managing budgets, resourcing, profitability and scope.
• Identify opportunities to strengthen client relationships and expand existing work.

Business Development

• Play an active role in new business proposals and pitches.
• Contribute ideas, research and commercial insight to growth opportunities.
• Approach new business briefs with a thirst for knowledge and an inquisitive mindset.
• Offer fresh ideas and innovative thinking to new business opportunities and existing client projects, while beginning to identify potential avenues for organic growth.
• Build an external network and strengthen industry relationships.

Team Contribution

• Manage and mentor junior team members, providing on-the-job training and support to enhance their development.
• Delegate work, review outputs and provide regular feedback.
• Support workload planning and ensure timely, efficient delivery.
• Demonstrate the confidence to challenge, listen to others, and seek help when needed.
• Be a role model for Sandpiper’s values and behaviours, embracing the company’s one P&L approach.

Strategy and innovation

• Proficiently use research, insights and planning tools available at Sandpiper to drive strategic initiatives.
• Lead research and analysis, using data and commercial judgement to identify key insights and develop evidence-based solutions.
• Translate client business challenges into clear, practical and insight-led communications strategies.
• Bring emerging trends, technologies and best-in-class creative thinking into client work to strengthen ideas and outcomes.

Media and Industry relations

• Maintain a strong understanding of media trends, political developments and the wider business environment.
• Build relationships with key journalists and industry contacts, and proactively pitch relevant stories.
• Develop a deep understanding of clients’ businesses, issues and media landscapes.

Requirements

• A bachelor’s degree in communications, journalism, business or a related field.
• 5-7 years of relevant communications experience, agency experience is an advantage
• Financial or professional services experience would be an advantage.
• Strong client servicing and account management skills.
• Excellent writing, presentation and communication skills.
• Good interpersonal and presentation skills
• Creative thinker
• Entrepreneurial with strong business acumen

Sandpiper is a multi-award-winning agency, with a senior team of consultants and advisors with expertise to advise on some of the region’s most high-profile remits.

If you want to work for the agency of the future, looking for a fresh challenge and want to shape the future of the communications industry, the Sandpiper team would like to have a coffee with you. Please send your CV to *************