Tune Protect Group Hiring! Full Time Head of Broking in Federal Territory - Ricebowl

Business Development & Strategic Planning

• Lead the growth of the Broking business by developing and executing business plans that drive premium growth, profitability, and market presence
• Identify new business opportunities, market trends, and partnerships to expand the company's corporate and commercial insurance portfolio
• Drive new business acquisition while maintaining strong renewal retention and customer loyalty
• Explore and evaluate business opportunities that create long-term value and strengthen the company's position in the market

2. Broker & Corporate Relationship Management

• Build and maintain strong relationships with insurance brokers, corporate clients, and key business partners
• Lead customer and broker engagement activities to strengthen partnerships and uncover business opportunities
• Monitor client and broker visitation plans to ensure effective relationship management and market coverage
• Oversee broker engagement programmes, marketing activities, and networking initiatives to support business growth.

3. Business Performance & Portfolio Management

• Manage and monitor portfolio performance, including production targets, premium growth, profitability, and retention
• Review business performance regularly and implement action plans to address gaps and achieve business objectives
• Analyse portfolio trends, claims experience, and market developments to support sustainable growth and profitability
• Manage departmental budgets and resources effectively to ensure cost efficiency

4. Operations & Governance

• Oversee the day-to-day operations of the Broking business to ensure service excellence and operational efficiency
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Work closely with internal stakeholders to ensure timely delivery of quotations, renewals, and other customer commitments
• Drive continuous improvement initiatives to enhance operational effectiveness and customer experience

5. Leadership & People Development

• Lead, coach, and develop the Broking team to achieve business goals and deliver high performance
• Build team capability through succession planning, talent development, and ongoing coaching
• Conduct regular performance discussions and identify development opportunities for team members
• Foster a positive, collaborative, and customer-focused culture that supports engagement and continuous improvement

Qualifications

• Bachelor's Degree in Business, Insurance, Finance, Marketing, or a related discipline
• Professional insurance qualifications such as ACII, AMII, DMII, or equivalent will be an added advantage

Experience

• Minimum 12 years of experience in General Insurance, Broking, Corporate Business Development, or related fields
• Proven experience in managing broker relationships and corporate accounts
• Demonstrated success in strategic planning, business growth, and portfolio management
• Previous leadership experience managing sales/broking teams

Knowledge & Skills

• Strong knowledge of General Insurance products, underwriting principles, and risk management.
• Excellent business development, negotiation, and stakeholder management skills.
• Strong financial acumen with experience managing budgets, profitability, and business performance.
• Strategic thinker with strong analytical and problem-solving abilities.
• Outstanding communication, leadership, and interpersonal skills.
• Ability to influence stakeholders and drive organizational change in a dynamic environment