Job Summary
We are seeking a skilled and customer-oriented Masseur / Massage Therapist to provide professional massage treatments that promote relaxation, relieve muscle tension, and enhance customers' overall well-being.
Responsibilities
- Perform professional massage treatments such as Swedish massage, deep tissue massage, aromatherapy, and other approved therapies to promote relaxation and relieve muscle tension
- Assess customers' needs to recommend suitable massage treatments and wellness packages that enhance well-being
- Create a safe, comfortable, and relaxing environment for customers throughout each treatment session
- Prepare treatment rooms, massage oils, towels, and equipment before appointments to ensure readiness
- Maintain cleanliness, hygiene, and sanitation of treatment rooms, tools, and equipment following company SOPs and hygiene protocols
- Follow company service standards and hygiene protocols consistently during all treatments
- Promote and upsell massage packages, memberships, and wellness services to increase customer engagement
- Maintain accurate customer treatment records as required to support service quality and follow-up
- Build strong customer relationships through professional and friendly interactions to encourage repeat visits and referrals
Preferred competencies and qualifications
- Certificate in Massage Therapy or a related qualification is preferred
- Previous experience as a Masseur or Massage Therapist is an advantage
- Knowledge of various massage techniques and body treatments
- Good communication and interpersonal skills
- Customer service-oriented with a professional and friendly attitude
- Physically fit and able to perform massage treatments for extended periods
- Willingness to work shifts, weekends, and public holidays