Technical & Applications Expertise
- Provide technical expertise for laboratory analytical solutions with scientific instruments and software tailored to customer requirements.
- Prepare feasibility and sample-analysis test reports for potential leads with collaboration of field sales team.
- Ensure all solutions comply with customer specifications, tolerances, and standard methods, supporting the correct integration of products and services.
Sales Support
- Support the sales process through sample analysis and system demonstrations.
- Perform effective in-house and onsite demonstrations that clearly showcase instrument applications and build customer confidence.
Customer Support & Troubleshooting
- Deliver remote (telephonic) and onsite troubleshooting, including initial information gathering, evaluation of the issue, and provision of a clear solution roadmap to resolve customer problems.
- Provide reliable support to customers through tele-advice and onsite intervention.
Training & Enablement
- Conduct training sessions that help customers understand instrument applications, general operation, and underlying analytical theory.
- Assist in organizing marketing activities such as seminars and training courses to promote Laboratory instrument.
Requirements
- Min Degree / Diploma in any science courses
- Min 1 to 2 years of application support experience for lab devices
- Car is not compulsory
Salary range: Up to 4600 (Basic salary) + 1100 (Transport allowance if own a car)
Interested candidates, please forward your resume to *************
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)