Charterhouse Hiring! Full Time SM - SO Underwriting in Hong Kong Island, Hong Kong - Ricebowl

Senior Underwriting Leadership & Specialist Opportunities
(Candidates based outside Hong Kong are encouraged to apply)
Our client, a well-established and growing life insurance company in Hong Kong, is strengthening its underwriting capabilities and seeking experienced professionals to join its underwriting team. We are currently representing opportunities at both leadership and specialist levels for high-calibre candidates looking to advance their careers in underwriting, operations, and risk assessment.

Whether you are an experienced people leader driving operational excellence or a seasoned technical underwriter with strong case assessment expertise, we would welcome a confidential discussion.

Opportunity 1: Senior Manager, Underwriting Operations
Key Responsibilities

• Lead and manage the underwriting operations team to achieve productivity, quality, efficiency, and service objectives
• Oversee daily underwriting operations and ensure adherence to service standards, turnaround times, accuracy, and compliance requirements
• Review and approve key underwriting decisions within delegated authority
• Drive operational transformation and process improvement initiatives to enhance customer experience and business efficiency
• Implement robust risk management practices and ensure compliance with regulatory and internal governance requirements
• Monitor and analyse operational KPIs, identify performance gaps, and execute appropriate improvement measures
• Collaborate with Distribution, Operations, Compliance, Risk, and Technology teams to support business objectives
• Manage relationships with outsourcing partners and service providers where applicable
• Develop team capabilities through coaching, mentoring, succession planning, and training programmes
• Support management reporting, audit activities, governance reviews, and business planning initiatives

Requirements

• 10-15+ years of experience within insurance, underwriting, new business, or operations functions
• Proven leadership experience managing teams and delivering operational results
• Strong understanding of underwriting operations, risk controls, and regulatory requirements
• Demonstrated track record in process improvement, transformation, and operational excellence initiatives
• Experience managing cross-functional stakeholders and business projects
• Strong communication, stakeholder management, and people leadership skills

Opportunity 2: Senior Officer, Underwriting Operations
Key Responsibilities

• Conduct underwriting assessments for medical and non-medical insurance applications within delegated authority limits
• Evaluate complex, referred, and re-underwriting cases in accordance with underwriting guidelines and risk appetite
• Make sound underwriting decisions while maintaining service standards and turnaround time requirements
• Provide technical underwriting advice and support to distribution channels and internal stakeholders
• Act as a key escalation point for complex underwriting enquiries and case assessments
• Support the development of junior underwriters through coaching, training, and knowledge sharing
• Contribute to continuous improvement of underwriting quality, consistency, and best practices

Requirements

• Minimum 8 years of life insurance underwriting experience
• Strong technical expertise in medical and non-medical underwriting
• Comprehensive knowledge of life insurance products, underwriting principles, and regulatory requirements
• Excellent analytical, risk assessment, decision-making, and problem-solving skills
• Ability to work independently and effectively under pressure
• Strong interpersonal and communication skills