- Hong Kong Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
eTeam is seeking a proactive driver support specialist to guide partners through onboarding and app usage. You will deliver high-quality assistance via virtual, phone, or in-person interactions, ensuring a smooth experience for new drivers.
You will manage a mix of phone and ticket cases, resolve escalations, and contribute to process improvements. Fluency in Cantonese is a must, with English preferred, to support diverse driver communities in Hong Kong.
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