IBroad Solutions Hiring! Full Time SAP Operations Manager - FI-CO in Selangor - Ricebowl

SAP Operations Manager (Technology - FI/CO)
Location: Cyberajaya, Malaysia
Employment Type: Full-Time

About the Role

We are looking for an experienced SAP Operations Manager (FI/CO) to lead and manage SAP application operations, with a strong focus on SAP Finance & Controlling (FI/CO). The successful candidate will be responsible for ensuring stable and efficient SAP operations, leading a support team, and collaborating with global stakeholders to deliver high-quality application services.

Key Responsibilities

• Manage end-to-end SAP FI/CO application operations and support (L2/L3).
• Ensure stable performance of SAP Finance modules including:
• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Asset Accounting (AA)
• Controlling (CO)
• Oversee SAP application support activities, incidents, problems, and change management.
• Act as escalation point for critical SAP issues.
• Lead, coach, and develop a team of SAP support professionals.
• Perform root cause analysis and drive continuous service improvements.
• Support functional analysis, system configuration, testing, and quality assurance activities.
• Ensure compliance with corporate standards, governance, and audit requirements.
• Collaborate closely with business users, global IT teams, and headquarters stakeholders.
• Support operations related to SAP Basis, SAP HR, and BI environments.

Requirements

• Bachelor's Degree or above in Information Technology, Computer Science, Business Information Systems, Finance, or related field.
• Minimum 7 years of hands-on SAP FI/CO experience.
• Experience managing SAP application support and operations environments.
• Experience leading or mentoring SAP support teams.
• Strong knowledge of:
• SAP FI (GL, AP, AR, AA)
• SAP CO
• Financial and controlling processes
• Experience with Incident, Problem, and Change Management.
• Understanding of audit, compliance, and governance requirements.
• Strong analytical, communication, and stakeholder management skills.
• Fluent English communication skills.

Preferred Qualifications

• ITIL certification or service management experience.
• SAP S/4HANA experience.
• Project management experience.
• Experience working in multinational or global organizations.
• Mandarin or German language skills are an advantage.

Benefits:

• Health insurance

Work Location: In person