CSGROUP PTE. LTD. Hiring! Full Time 1 Year Contract, L1 Helpdesk Support, Assistant Executive in , Earn up to SGD 3,500 - Ricebowl

Reporting to the Head of Department, you will be responsible for the following duties:

• Provide 1st Level remote and on-site troubleshooting support to all employees
• Responsible for overall IT support and maintenance
• Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA
• Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
• Maintain backups and restoration tests
• Conduct IT induction training for users
• Participate in internal or external audits and accreditations
• Participate in system improvement projects when required
• More will be shared during interview

Requirements:

• Diploma or Degree in Information Technology/Infocomm Technology or its equivalent
• Good to have some prior experience in providing End-User support. We are happy to consider junior applicants who are keen to learn on the job.
This is a 1 year contract, with high potential to be converted to permanent headcount.

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)