Vivatel Kuala Lumpur Hiring! Full Time Housekeeping Supervisor in Federal Territory - Ricebowl

Company Description Vivatel Kuala Lumpur is a modern city hotel located along Jalan Loke Yew, one of Kuala Lumpur’s main thoroughfares, offering convenient access to all parts of the Klang Valley. The hotel combines contemporary design with nature-inspired elements, creating guest rooms that emphasize comfort and indulgence. Guests enjoy essential travel amenities and well-designed facilities that contribute to a pleasurable and relaxing stay. Situated in the bustling heart of the city, Vivatel Kuala Lumpur aims to deliver an extraordinary living experience for both business and leisure travelers.

Role Description The Housekeeping Supervisor is a full-time, on-site role based in the Federal Territory of Kuala Lumpur, Malaysia. This role oversees daily housekeeping operations, including assigning tasks, inspecting guest rooms and public areas, and ensuring cleanliness and hygiene standards are consistently met. The supervisor coordinates with the laundry team for timely linen and uniform supply, monitors the use of cleaning materials and equipment, and assists with inventory control. The role also involves training and guiding housekeeping staff, handling guest requests or concerns related to room cleanliness and amenities, and collaborating with other hotel departments to support smooth daily operations. The Housekeeping Supervisor is expected to maintain a safe working environment and uphold hotel policies and procedures.

Qualifications

• Candidates should possess strong Supervisory Skills, including team leadership, task allocation, and performance monitoring.
• Candidates should possess solid Housekeeping experience, with knowledge of cleaning procedures, room inspection standards, and hygiene practices.
• Candidates should possess Laundry-related skills, including basic understanding of linen care, handling, and coordination with laundry services.
• Candidates should possess effective Customer Service and Communication skills to interact professionally with guests and colleagues.
• Candidates should ideally have prior hotel or hospitality experience, familiarity with safety and sanitation regulations, and the ability to work flexible hours, including weekends and holidays.
• Candidates should preferably have a certificate or diploma in hospitality management or a related field, and basic computer skills for reporting and scheduling.