- Eco Sanctuary Selangor Malaysia
Working Location
Job Description
Responsibilities
WE’RE HIRING – PROPERTY MANAGEMENT FRONT LINER
We are looking for a responsible, friendly and service-oriented individual to join our Property Management team as a Front Liner.
Location : Eco Sanctuary
Industry: Property Management
Key Responsibilities:
• Attend to residents’/owners’ enquiries, feedback and complaints in a professional manner.
• Provide front desk and customer service support to residents, visitors and contractors.
• Assist with resident registration, access cards, facility bookings, renovation applications, move-in/move-out arrangements and other daily management office matters.
• Follow up on residents’ feedback and ensure matters are properly recorded and updated.
• Coordinate with the Building Manager, technicians, security, cleaners and service providers on operational matters.
• Assist in issuing notices, letters and general correspondence to residents.
• Maintain proper filing, records and documentation.
• Assist with collection and follow-up of maintenance charges when required.
• Support the Management Office in daily administrative and operational duties.
• Assist during meetings, events, AGM/EGM and other property management activities when required.
What We’re Looking For:
• Friendly, approachable and service-oriented.
• Good communication and interpersonal skills.
• Patient and able to handle difficult situations or complaints calmly.
• Responsible and takes ownership of assigned tasks.
• Responsive and follows up on matters without needing constant reminders.
• Willing to learn and able to work as part of a team.
• Good attitude, punctual and disciplined.
• Able to multitask and work in a fast-paced environment.
• Basic computer skills, including Microsoft Word and Excel.
• Experience in property management, customer service, hospitality or front desk operations will be an advantage.
• Fresh graduates are also welcome to apply.
Most importantly, we are looking for someone with the right attitude and someone who is willing to learn, communicates well, takes responsibility and genuinely enjoys helping people.
Interested candidates may PM me or send your resume for further discussion.
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