What you do
Supervise operation activities and processing to ensure they are in place
Approve and override financial transactions in accordance with banking policies
Implement control measures in accordance with bank’s procedures
Handle customer enquiries and complaints
Promote and cross sell banking products and services
Manage and train up branch staff
Other tasks assigned by supervisor
Who you are
F.5 Full Cert / Diploma holder
HKSI 1,7,8 required;
IIQE 1,2,3 required for staff carrying out “post sales call” duties while other staff will be an added advantage
Over 10 years of banking experience with a strong focus on branch operations, including customer service, transaction processing, and compliance.
Full-time